Effective Date: January 1, 2026
Abilene Home Improvements ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit abileneautotrader.com (the "Site"), submit forms, subscribe to email updates, or engage with our home improvement services. Please read this policy carefully. By using the Site, you acknowledge the practices described here.
We collect information you voluntarily submit through consultation forms, quick inspection requests, contact pages, subscription forms, and unsubscribe requests. This may include your name, email address, phone number, project description, service preferences, and any details you choose to share about your property or renovation goals.
When you browse the Site, standard server and analytics technologies may record device type, browser version, referring URLs, pages viewed, approximate region derived from IP address, and timestamps. We use this data in aggregated form to improve Site performance, content relevance, and security monitoring.
If you proceed with estimating or construction services, we maintain records including correspondence, photos, measurements, material selections, contracts, invoices, and warranty documentation. These records may contain additional personal details necessary to perform work professionally and comply with legal obligations.
We use collected information to:
Where required, we rely on appropriate legal bases such as your consent (for example, marketing emails), performance of a contract or pre-contractual steps (estimating and project delivery), legitimate interests in operating and improving our business, and compliance with legal duties including tax, employment, and safety regulations.
We do not sell your personal information. We may share information with:
We require vendors handling personal data on our behalf to use it only for specified purposes and to apply reasonable security measures.
The Site may use cookies, local storage, or similar tools to remember preferences, measure traffic patterns, and maintain session integrity. You can adjust browser settings to refuse cookies; some features may function differently if cookies are disabled. Where analytics are deployed, we configure tools to minimize identification of individuals when feasible.
Transactional emails related to your requests or active projects are part of service delivery. Marketing emails are sent only with your consent where required. Each promotional message includes guidance for managing preferences. You may also visit our unsubscribe page to stop marketing communications. Unsubscribing from marketing does not affect essential project or legal notices tied to ongoing work.
We retain information for as long as needed to fulfill the purposes described in this policy, including completing projects, honoring warranties, resolving disputes, and meeting recordkeeping requirements. Form submissions that do not convert to projects may be archived or deleted according to internal schedules. Aggregated analytics may be retained longer in de-identified form.
We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. Measures may include access controls, encrypted connections where supported, vendor due diligence, and staff training. No method of transmission or storage is completely secure; we encourage you to use strong passwords for any portals we provide and to avoid sending sensitive credentials through unsecured channels.
Depending on applicable law, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to specific uses. You may also withdraw consent for marketing without affecting the lawfulness of prior processing. To exercise rights, contact hello@abileneautotrader.com with sufficient detail for us to verify your request. We respond within reasonable timeframes prescribed by law.
The Site and our services are directed to adults planning home improvement projects. We do not knowingly collect personal information from children under 16. If you believe a child has provided information, contact us so we can delete it promptly.
Links on the Site may lead to external resources such as manufacturer sites or inspiration galleries. We are not responsible for their privacy practices. Review third-party policies before providing personal information elsewhere.
If you access the Site from outside your home region, information may be processed in locations where our service providers operate. We take steps designed to ensure appropriate protections consistent with this policy and applicable requirements.
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates appear on this page with a revised effective date. Material changes may be highlighted on the Site or communicated where appropriate. Continued use after updates signifies acceptance unless otherwise required by law.
For privacy questions, data requests, or concerns about our handling of information, email hello@abileneautotrader.com. Include "Privacy Request" in the subject line to help us route your message efficiently.
